Voice & Telephony

Virtual phone numbers your team can spin up in minutes.

Search Plivo inventory, buy DIDs and toll-free numbers, and assign them to teams, campaigns or individual agents — all from one dashboard.

The problem

Buying numbers directly from a carrier means juggling KYC paperwork, multiple portals, and zero visibility into which number drives results. Resellers end up emailing spreadsheets just to track what number belongs to which client.

How Callswala solves it

Callswala wraps the Plivo number inventory in a clean buying flow with org-scoped assignment, ring-target configuration, and per-number call analytics. One place to provision, one place to bill.

What you get

Live Plivo inventory search

Filter by country, type, prefix and monthly cost; buy and sync to your org instantly.

Per-team or per-user assignment

Assign numbers to teams with routing rules, or to individual agents for direct-dial.

Configurable ring targets

Route to softphone, mobile failover, or both. Set business hours and after-hours behavior.

Wholesale rental on resold plans

Pass your reseller margin transparently with per-org rate cards and Custom-rate badges.

Compliance-ready KYC

Submit GSTIN, PAN and address KYC to Plivo from inside the app — track approval status in real time.

FAQs

Which countries can I buy numbers in?

Anywhere Plivo serves — India (local + toll-free), US/Canada, UK, and 50+ other countries. Inventory and pricing are pulled live.

Do I need my own Plivo account?

No. Resellers use Callswala's master account by default. Master Admins can also connect a dedicated Plivo subaccount per reseller.

How is rental billed?

Number rental is charged automatically on the monthly cron from the org wallet. You'll get low-balance email alerts before charging.

See it on a 20-minute demo.

Book a demo