Whisper context. Disclose consent. Both, automatically.
Tell agents 'this is a Google Ads lead from the laptop landing page' before they say hello. Tell callers 'this call may be recorded for quality' before they speak.
The problem
Generic 'thanks for calling' greetings waste seconds and miss the chance to prep agents. And recording without disclosure is a compliance risk.
How Callswala solves it
Callswala's call policies let you configure spoken text-to-speech disclosure for the caller and dynamic whisper for the agent — pulling campaign and lead context into the whisper script.
What you get
Dynamic whisper scripts
Whisper includes campaign name, source, and last-known lead status.
TTS consent disclosure
Plays before the call connects; configurable text per org.
UI disclosure overrides
Agents see a persistent on-screen indicator while recording is active.
FAQs
What languages are supported for TTS?▾
All Plivo-supported TTS voices — English (Indian, US, UK), Hindi, and 20+ others.