Automate the conversations you'd hate to send manually.
Visual linear builder. Triggers (inbound message, lead created, manual, scheduled), nodes (text, template, wait, condition, 24h-service-window check), branched fork rendering.
The problem
Manual follow-up is the #1 leak in any sales pipeline. But WhatsApp's 24-hour service window means naive automation gets your templates rejected — fast.
How Callswala solves it
Callswala's workflow builder is 24-hour-window aware: a 'Service Window Check' node decides whether to send a free-form message or fall back to an approved template.
What you get
Multiple trigger types
Inbound message, lead created, manual fire, or scheduled.
Rich node palette
Text, template, wait (minutes/hours/days), condition, service-window check.
Branched fork rendering
Visualize all branches at once — no hidden paths.
Run history
See every execution, why it branched the way it did, and where it stopped.
FAQs
Can I trigger a workflow from a call outcome?▾
Yes — tag a call as 'Qualified' to fire a workflow that sends a booking template.